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Error codes

Electrolux refrigerator error codes

$75 service call, applied toward an approved repair · 90-day labor warranty · Reviewed October 5, 2026

Electrolux refrigerator codes differ completely by generation: current models show Er + a sensor code (Er t1) or Er CE; earlier French-door models show OP, SH or SY + a two-letter code; columns use E5–E9. Match the family to your model number before reading a meaning.

Electrolux Error Code Finder

Electrolux single-door refrigerator and freezer columns (EI32AR / EI32AF)

32-inch all-refrigerator (AR) and all-freezer (AF) columns, often installed as a pair.

  • When a column's sensor or keypad fails, the control falls back to a timed compressor cycle (or continuous running on freezer units) so food stays cold until repair — the cabinet may then run colder or warmer than set.
  • E5 means showroom mode is on — lights and display work but the unit does not cool. It is turned off from the control panel as described in the owner's guide.
  • A service flash covers defrost water leaking from the liner seams and out the front on certain all-refrigerator serial ranges, and notes the cabinet should tilt about 1/4 inch to the rear to aid draining.
  • The column displays a power-failure alert with duration and cabinet temperature after a long outage, to help decide what food to discard.
CodeMeaningDisplay
E5Showroom mode activatedShown on display
E7Stuck key; the unit runs in fail-safe modeShown on display
E8Shorted thermistor; the unit runs in thermistor-error modeShown on display
E9Open thermistor; the unit runs in thermistor-error modeShown on display

Electrolux French-door refrigerators ERFC2393 (counter-depth) / ERFG2393 (standard depth)

ERFC/ERFG 2393 French-door models with two ice makers and an internal water dispenser on some versions.

  • These models use R600a (isobutane) refrigerant, per the manufacturer's service data sheet.
  • Defrost is controlled electronically (adaptive defrost) based on compressor run time rather than a mechanical timer.
  • For a fresh-food section that runs too cold on certain serial ranges, the manufacturer's fix concerns the fresh-food damper door being held open (tape, harness or foam interference).
  • A 2025 tech tip warns that evaporator fan failures can cause not cooling, intermittent cooling, or even a dead unit with the compressor not running — and that the fan should be checked before electronic parts are replaced.
CodeMeaningDisplay
Er CECommunication error between the user interface and the main boardShown on display
dI SPIce chute flapper not closedShown on display
Er t1Freezer temperature sensor open or shortedShown on display
Er t2Freezer defrost sensor open or shortedShown on display
Er t3Fresh-food temperature sensor open or shortedShown on display
Er t5Adjustable temperature drawer sensor open or shortedShown on display
Er t6Fresh-food ice maker tray sensor open or shortedShown on display
Er t7Fresh-food ice maker defrost sensor open or shortedShown on display
Er t8Freezer ice maker temperature sensorShown on display

Electrolux French-door refrigerators EI23BC / EI28BS / EW23BC / EW28BS

EI23BC/EI28BS (ICON/Electrolux) and EW23BC/EW28BS (Wave-Touch) French-door bottom-freezer models; some with a Perfect Temp Drawer.

  • The tech sheets for these models list R134a refrigerant.
  • Select models use a variable-capacity (inverter) compressor with its own inverter diagnostics.
  • SY EF on the display means the control detected a problem in the evaporator fan circuit — the fan that moves cold air from the freezer coil.
  • These models have a fresh-food (in-door) ice maker cooled by air from the freezer; bulletins cover fill-tube freezing, defrost monitoring and an air-handler conversion kit for ice problems.
CodeMeaningDisplay
OPOpen thermistor (fresh-food or freezer side of the display shows which)Shown on display
SHShorted thermistor (fresh-food or freezer side)Shown on display
SY CFUser interface to main board communication failure on start-upShown on display
SY CEUser interface to main board communication error after a period of operationShown on display
SY EFEvaporator fan circuit failureShown on display

Perfect temp drawer section

CodeMeaningDisplay
9XPerfect Temp Drawer: shorted key (X identifies the key)Shown on display
2XPerfect Temp Drawer: open sensorShown on display
3XPerfect Temp Drawer: shorted sensorShown on display
HI FPerfect Temp Drawer: over-temperature timeoutShown on display
LO FPerfect Temp Drawer: under-temperature timeoutShown on display

Electrolux 4-door counter-depth refrigerator (ERMC2295)

ERMC2295 four-door refrigerator with a variable-temperature convertible zone (VCZ).

  • The ERMC2295 uses R600a refrigerant, per the manufacturer's service data sheet.
  • A blank display, 88 88 or Er CE on this model is diagnosed as a possible harness fault between the door display, the convertible-zone display and the main board before boards are replaced.
  • Low or no ice from the fresh-food ice maker can be caused by corrosion of the ice maker fan or its connector; the fan orientation keeps moisture away from the connector.
  • Tech tips cover ice maker rework and a bail-arm failure on this model.
CodeMeaningDisplay
Er t1Freezer temperature sensor open or shortedShown on display
Er t2Freezer defrost sensor open or shortedShown on display
Er t3Fresh-food temperature sensor open or shortedShown on display
Er t4Fresh-food defrost sensor open or shortedShown on display
Er t5Convertible-zone (VCZ) temperature sensor open or shortedShown on display
Er t6Fresh-food ice maker tray sensor open or shortedShown on display
Er CECommunication error between the user interface and the main boardShown on display

Reading a code safely

  • Write down the code exactly, including letters (E5B vs E58).
  • Note whether it appeared during a cycle or only after a reset.
  • Power-cycle once (unplug or switch the breaker off for a minute). If the same code returns, the condition is still present.
  • Do not repeatedly reset an appliance that shows heating, gas or electrical codes.

Online troubleshooting is preliminary guidance, not a diagnosis. Electrolux appliances use different control platforms, sensors and diagnostic logic depending on the model, and several failures can produce the same symptom — internal testing is often needed to identify the actual failed component.

Electrolux refrigerator repair in Las Vegas

Sources

Code meanings are summarized in our own words from Electrolux tech data sheets, service manuals and tech tips for each listed family. "Shown on display" and "Stored" follow the manufacturer's display-notification column where the document provides one.

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